Software Parts Manager doesn't run

Article ID: 844
Last updated: 05 Feb, 2008
Article ID: 844
Last updated: 05 Feb, 2008
Revision: 1
Views: 4775
Posted: 17 Sep, 1997
by Dean J.
Updated: 05 Feb, 2008
by Dean J.
Problem


Software Parts Manager pops up as a gray screen, then immediately closes.


Cause


The most common cause of this behavior is when the user does not have write permissions in the spm root directory. Software Parts Manager needs write permissions in its root directory, and subdirectories, to update several files it uses at runtime.

 


Action


Get file creation rights to the spm directory.
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Article ID: 844
Last updated: 05 Feb, 2008
Revision: 1
Views: 4775
Posted: 17 Sep, 1997 by Dean J.
Updated: 05 Feb, 2008 by Dean J.

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