When installing JFactory from InstallShield, why does it start installing other programs?

Article ID: 807
Last updated: 05 Feb, 2008
Article ID: 807
Last updated: 05 Feb, 2008
Revision: 1
Views: 2821
Posted: 25 Jun, 1997
by Dean J.
Updated: 05 Feb, 2008
by Dean J.
Problem


When I'm installing JFactory from the InstallShield executable, why does it start installing some other program such as Netscape?


Cause


The JFactory InstallShield executable stores its files in the user's current temp directory when installing software. In certain instances the temp files created in that directory don't get removed, causing confusion for the JFactory InstallShield program.


Action


The JFactory InstallShield executable stores its files in the user's current temp directory when installing software. In certain instances the temp files created in that directory don't get removed, causing confusion for the JFactory InstallShield program.

To fix this problem the user can remove the contents of his or her temp directory and re-run the JFactory InstallShield executable.

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Article ID: 807
Last updated: 05 Feb, 2008
Revision: 1
Views: 2821
Posted: 25 Jun, 1997 by Dean J.
Updated: 05 Feb, 2008 by Dean J.

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